Merchant Agreement
5.1 Requirements to List
Merchants must:
- Provide verifiable business details
- Upload accurate product information
- Comply with Ghanaian and international trade laws
- Ensure product quality and availability
5.2 Merchant Responsibilities
Merchants are solely responsible for:
- Product quality
- Order fulfillment
- Shipping and logistics
- Customer communication
- Refunds and returns
- Warranties
- Legal compliance
5.3 Prohibited Listings
Merchants may not list:
- Illegal items
- Counterfeit goods
- Expired products
- Weapons
- Dangerous goods without permits
5.4 Fees
Listing and service fees will be communicated as applicable.
5.5 Consequences for Violations
HanyMarket may:
- Remove listings
- Suspend accounts
- Block withdrawals
- Report illegal activities to authorities
By using this platform, you acknowledge that HanyMarket is a marketplace-only service provider and agree that all transactions are strictly between buyers and merchants. HanyMarket bears no responsibility for product delivery, quality, or dispute outcomes.